The world is changing and is changing faster than ever before. Our technological progress is affecting every area of our lives and as a result of that, the markets are changing quickly too. Organisations that want to remain competitive in this ever changing market need to be one step ahead of the change or risk losing out to those who do. This course is designed to help the participants familiarise themselves with these topics so they can be prepared to handle them when designing or executing a change management programme.The course contains both theoretical and practical content. Participants will learn about established theories of change management and reasons for failure. They will learn what is involved in each stage of a change programme and what they need to consider to maximise the likelihood of its success.

By the end of this course, participants will be able to:

  • Understand why some organisations fail in change management

  • Understand how people handle change and why their reactions matter

  • Plan stages of a change process and increase the likelihood of success

  • Learn the proven principles of change management

  • Understand why people are afraid of change and use behavioural techniques to overcome their resistance to change

  • Identify skill gaps and required infrastructural changes through a structured approach

  • Evaluate people’s performance and use coaching and mentoring to motivate them towards change

  • Use various tools to identify which areas you need to focus on the most and how to move forward