Having the ability to work effectively in a multicultural environment is essential to businesses who are setting their sights globally, whether you employ a diverse team of people, deal with international suppliers or welcome overseas guests to meetings and events. The course highlights some crucial cultural differences to avoid embarrassment, explains how to develop your and your team’s cultural awareness, and features several scenario exercises for you to test your knowledge along the way.

By the end of this course, participants will be able to:

  • Understanding the impact of culture and its importance

  • Understand the different cultures that exist in your workplace

  • Know the most important values of the different cultures within your team

  • Identifying possible challenges or misunderstandings

  • Create strategies to overcome cultural challenges and differences

  • Come up with guidelines and ways to support each other moving forward

  • Enhanced Working relationships

  • Create more openness and understanding among your team members