Course Overview
Having the ability to work effectively in a multicultural environment is essential to businesses who are setting their sights globally, whether you employ a diverse team of people, deal with international suppliers or welcome overseas guests to meetings and events. The course highlights some crucial cultural differences to avoid embarrassment, explains how to develop your and your team’s cultural awareness, and features several scenario exercises for you to test your knowledge along the way.
Outcomes
By the end of this course, participants will be able to:
Understanding the impact of culture and its importance
Understand the different cultures that exist in your workplace
Know the most important values of the different cultures within your team
Identifying possible challenges or misunderstandings
Create strategies to overcome cultural challenges and differences
Come up with guidelines and ways to support each other moving forward
Enhanced Working relationships
Create more openness and understanding among your team members