Our runaway emotions can and do influence the way we react in the workplace on a daily basis. Having a higher level of Emotional Intelligence (EQ) means having the ability to recognise your behaviours, moods and impulses and manage them in a positive way. So instead of over-reacting and over-compensating when things don’t go as planned, you are much better equipped to understand the effects your emotions are having on you at any given moment.
In this course, you’ll learn skills like how to interpret and manage your emotions and balance your optimism and pessimism, using coping methods and relaxation techniques, managing your non-verbal communication and more. This course will make you more aware of your own thoughts and feelings and as a result it will improve your ability to interact calmly with others both in the workplace and at home.
This newly found emotional “awareness” allows you to communicate more effectively, succeed at work and achieve your career and personal goals in a shorter amount of time. This dynamic training course is available now throughout Indonesia.
By the end of this course, participants will be able to:
Know and understand the core principles of emotional intelligence
Be able to recognize emotions more accurately
Be able to manage intense emotions more effectively
Know how to reduce levels of stress
Be able to manage others more effectively
Be more skilled at dealing with difficult conversations